Revelation.. about development

So I originally put this in an email to Deb, but it was so profound, I thought I ought to capture it for posterity :

You know, I have had a bit of a revelation this morning, and I thought I would share it with you : I have noticed since I have been a developer that communication, most of the time, really sucks between coworkers in this position. I can’t count how many times I have sent out an email to an entire team – in this case, more than 20 people – and had either no one at all, or if I am lucky one person reply to it. I always wondered to myself, why is that? Surely at least 2 or 3 other people out there know the answer I am looking for, or at least have some insight they could provide.

This morning, while pondering that and thinking at the same time what a man crush BB has on the jscript guys (at least the one for sure) it hit me – no one wants to reply because they are afraid that they will say something, no matter how small or insignificant, that will make them look stupid, or at least “not as smart as”, and in this job, everyone is scared of that. There are those few people who just don’t care, and they are the ones that tend to reply and be helpful. But the majority all want to be seen as super intelligent so that, if they can’t be the “chosen one”, the one the boss loves, they can hopefully at least avoid being someone the boss constantly patronizes and talks down to because they have been exposed as not knowing everything. And so in playing favorites, and worshipping those who do things that wow them while patronizing, marginalizing and talking down to those who don’t, bosses create an environment that does the exact opposite of fostering collaboration and creativity. Instead, it creates an atmosphere of competition and self-protection where people hold back on being helpful for fear of being “exposed” as being fallible.